225 Privacy Policy — Protecting Our Users' Data
225 takes the privacy of every user in Malaysia seriously. This policy clearly outlines what information we collect, how it is used, how it is protected, and your rights over your own personal data.
This policy applies to all registered users of the 225 platform. Last updated: 2026.
- Information We Collect
- Purpose of Data Use
- Cookies & Tracking
- Storage & Security
- Third-Party Sharing
- User Rights & Contact
What Information We Collect
When you register or use the 225 platform, we collect several categories of information to ensure a safe, fair, and fully functional service for all users in Malaysia. Data collection is limited strictly to what is necessary for platform operations.
- Full name and username
- Email address and phone number
- Date of birth for age verification
- Passwords in encrypted form
- Identity documents (where required for verification)
- IP address and device information
- Browser type and operating system
- Deposit and withdrawal records in MYR (RM)
- Game activity records and login history
- Payment method details (full account numbers are not stored)
Why We Collect This Information
Every piece of information collected by the 225 platform serves a specific and legitimate purpose. We do not collect data in excess of what is needed, nor for purposes unrelated to platform operations.
- Verifying user identity and age
- Processing deposits and withdrawals in RM
- Providing effective customer support
- Detecting and preventing fraud or account misuse
- Analysing usage patterns to improve the platform
- Sending account-related notifications and relevant promotions
- Ensuring compliance with Malaysian law
- Personalising your experience based on your preferences
225 does not use your information for third-party marketing without your consent. You may opt out of any marketing communications from us at any time through your account settings.
Cookies and Tracking Technologies
The 225 platform uses cookies and similar tracking technologies to enhance your experience, maintain your login session, and understand how users interact with our platform.
Keeping you logged in during an active session
Saving your language preference and display settings
Helping us understand which pages are visited most frequently
Detecting unusual activity and protecting your account
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of the 225 platform, including your ability to stay logged in.
Data Storage, Security & Third Parties
Data Retention Period
225 retains user data for as long as an account remains active, or as required to meet legal obligations. Following account closure, certain data may be kept for a period specified under Malaysian law for financial record-keeping, fraud prevention, and regulatory compliance purposes.
Security Measures
All data transmitted between your device and 225 servers is encrypted using SSL/TLS protocols. Sensitive information such as passwords is stored in hashed form and never saved as plain text. Access to user data within 225 is restricted to staff who require it to carry out their specific responsibilities.
Third-Party Sharing
225 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following situations: payment processors required to complete your MYR transactions, regulatory authorities or law enforcement when required under Malaysian law, and technical service providers bound by strict confidentiality agreements. All third parties involved are required to uphold data protection standards equivalent to those of 225.
Your Rights as a User & How to Contact Us
As a 225 platform user based in Malaysia, you have specific rights regarding your personal data. We are committed to making it easy for you to exercise those rights.
You have the right to request a copy of the personal information we hold about you. We will process such requests within a reasonable timeframe.
If any information we hold about you is inaccurate or outdated, you may request a correction via your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal obligations that prevent the immediate removal of certain records.
For any privacy-related enquiries, data access requests, or complaints about how we handle your personal information, please reach out to our team:
- Email: [email protected]
- Please mark your email subject as "Privacy Request" for faster processing
- We will respond within 14 business days
Any amendments to this Privacy Policy will be communicated via in-platform notifications or email to registered users. Continued use of the 225 platform following such amendments constitutes acceptance of the updated policy.
More Questions? We're Here to Help
If you need further clarification on how 225 handles your data, or would like to browse questions asked by other users, visit our FAQ page.